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energy savings tip

Turn off or replace outdoor decorative gas lamps. Eight lamps burning continuously use as much natural gas per year as it takes to heat an average-sized home during the winter.

Call our Customer Service toll free number: 1-800-378-6998, or write us at: 325 Campus Dr. Aurora, OH 44202, ATTN:  Customer Care.

Please complete this form for warranty requests for Commercial Electric, EcoSmart, and n:vision light bulbs.

* A receipt is required for all warranty claims.

Personal Information

* Indicates required field
*Name (First Last)
 
*Address
 
*City
*State/Province
*Zip/Postal Code
 
*Phone
*Email
 
Preferred Contact Method
 

Purchase Information

*Store
 
Address
 
*City
*State/Province
Zip/Postal Code
 
Phone
 

Product Information

 SKU Lot
*
The SKU, or item number, is located on
the base of the light bulb.
*
The 4-7 digit number above the silver
threads that screw into the fixture socket.
   
   
   
   
   
*Problem Description
Please enter a description
of the problem you have
encountered.
Example, "My bulb burned out."
*Qty. Purchased
The quantity purchased
is the total number of
light bulbs purchased.
For example, if you purchased
1 box containing 8 n:vision
energy efficient light bulbs,
then the total quantity purchased
would be 8.
 *Qty. Defective
This is the number of actual
n:vision light bulbs that
are defective.
*Date Purchased (mm/dd/yyyy)
The month/day/4-digit
year that you purchased the
product from your local
Home Depot store.
 *Date Installed (mm/dd/yyyy)
The month/day/4-digit
year that you installed the
light bulb for use.
    
 
Questions/Comments
 
*Used indoors?
*Used outdoors?
*Used with a timer?
*Used with a dimmer?
*Used with a motion sensor?
*Used with a photo cell?
*Used with a remote controller?
*Used with an illuminated on/off Switch?
*Have you requested a replacement product from TCP within the past 6 months?
*Please provide application where CFL was used: (i.e. recessed can, vanity, surface mount, etc.)
*Please attach copy of receipt (jpg, gif, tif, pdf):